Our pharmacy department provides a comprehensive service to all Moorfields' clinics, including those in our satellite locations. The ophthalmic formulary is available to download to the right of this page.
Contact us020 7253 3411
What this service does
The pharmacy department provides a comprehensive service to all of Moorfields' clinics, including those in our satellite locations. Located on the ground floor at the City Road hospital, pharmacy is often the last but essential stop for patients during their hospital visit - around 95% of our patients will receive a prescription.
Our dispensary supplies items for both inpatients and outpatients. This includes:
- Clinic prescriptions
- Discharge prescriptions (often referred to as TTOs)
- Private prescriptions
The pharmacy dispensary is fully computerised to ensure the provision of a fast and efficient patient service. The average wait for an outpatient prescription is about 15 minutes. There is seating for just over 20 patients.
Pharmacy opening hours (City road)
- Moorfields Eye Hospital, City Road: 9am- 9pm, Monday to Friday; 9am- 7pm, Saturday
Pharmacy opening hours for satellites sites
- Moorfields Eye Centre at Ealing Hospital: 9.30am- 6pm, Monday to Friday
- Moorfields Eye Centre at Northwick Park Hospital: 9.30am- 6pm, Monday to Friday
- Moorfields Eye Centre at St. George’s Hospital: 9am- 6pm, Monday to Friday
For emergency information outside of the above times, please call the main switchboard on 020 7253 3411 and ask to speak to the on-call pharmacist.
What happens when you bring your prescription to the pharmacy
The pharmacy dispenses prescription medication to people from our many sub-specialist clinics. Our main responsibility is to ensure that the medication you receive is correct and safe for you.
We deal on a daily basis with queries from patients about their medication and will do our best to answer your questions and to help you understand how to use eye drops and eye ointments, for example.
Please be aware that you might be given a prescription after your treatment in one of our clinics. Your prescription can be collected from our on-site pharmacy at the City Road hospital, but unless you have an exemption certificate, the standard prescription charge will apply.
When you come to the pharmacy we will need to:
- Confirm your details, such as your last name, first name and date of birth
- Check whether you have any allergies
- Ask you specific questions, for example to find out if you suffer from asthma or breathing difficulties, or take beta-blockers such as timolol or levobunolol
- Check whether you have to pay or are exempt from prescription charges - if you are exempt, you will need to provide proof that you are exempt every time you collect a prescription
How to use your eye ointment infographic - currently under review