Moorfields Eye Unit At St Bartholomew's Hospital
St. Bartholomews Hospital
West Smithfield
London
Greater London
EC1A 7BE
020 7377 7000
NHS
About Moorfields at St Bartholomew's Hospital
Summary
Moorfields Eye Hospital NHS Foundation Trust has a very close working relationship with St Bartholomew’s Hospital (St Barts) who specialise in oncology.
To ensure we deliver the best and most comprehensive service to our patients we occasionally work within other hospital locations.
You may have received an appointment or had a procedure booked at St Barts as part of this partnership. Please note there is no Moorfields walk-in clinic operating at St Barts.
If you have any questions please refer to the contact details at the top of your letter. Alternatively contact a member of our oncology team who will be happy to be of assistance.
Getting to Moorfields, St Barts
By tube
The closest underground stations are St Paul's (5 minute walk), Barbican (7 minutes), Farringdon (8 minutes), Blackfriars (10 minutes), Moorgate (17 minutes).
By train
The nearest National Rail stations are Blackfriars (10 minute walk), Cannon Street (15 minutes), City Thameslink (7 minutes), Moorgate (17 minutes) and Farringdon (8 minutes). Liverpool Street station is a 17 minute walk or a short tube, bus, bike or taxi ride away.
By bus
The following buses stop outside or close to the hospital: 4, 8, 17, 25 (24 hour service), 45 46, 56, 63, 76, 100, 153, 172, 242 (24 hour service) and 521 (Mondays to Fridays only) as well as night buses N8, N63 and N76.
Low-floor wheelchair accessible buses run on all routes serving St Bartholomew's Hospital.
By car or taxi
There is no public parking at the hospital. If you do need to drive, the Rotunda multi-storey public car park is close to the hospital in West Smithfield. NCP Aldersgate multi-storey is also nearby.
St Bartholomew's Hospital operates a one-way system with drop-off and pick up at three designated laybys, with a maximum stay of 10 minutes. You can access the drop off point from Giltspur Street and exit onto King Edward Street.
Infopoints at the hospital allow you to make free calls to taxi companies to arrange your journey home. There is an infopoint located at the main entrance on King Edward Street. There are additional infopoints at the exit of Clinic 2, at the patient transport lounge by Clinic 3 and by the discharge lounge outside ward 4A.
Outpatient waiting list
From 1 September 2024 we are making changes to how we manage our follow-up appointment process.
For more information about these changes and what they mean for you visit our post appointment page. If you have any further questions, please do contact us using the contact information provided.
Follow-up appointment frequently asked questions
Why are you making changes to how my outpatient appointments are made?
We want to improve your experience as a patient at Moorfields by making the process of booking your next outpatient appointment more efficient. The new process will reduce the number of cancellations made, which will further increase the efficiency of our clinics, ensuring patients are seen when they need to be.
Instead of providing you with a date for your next appointment when you are next in clinic, you will be placed on a managed list for your specific condition and your appointment will be booked on a date determined by the clinician who is managing your care.
This means you will receive your appointment date closer to the time you are due to be seen. For example, if you are scheduled to see us for a follow-up in six months’ time, we’d contact you with your appointment details approximately 6 weeks ahead of the date you are due in.
Those patients who need to be seen sooner, or reviewed more regularly, will still be provided with an appointment time before they leave clinic.
Do I need to contact my clinic?
The new process will happen automatically, so you are not required to take any action, unless you need to tell us of a change in your contact details. If you need to update your contact details or communication preferences, please email moorfields.outpatientbookingsbc@nhs.net if you are a patient at City Road.
For patients at other Moorfields sites, please contact your clinic using the contact details you will have received in previous communications from us.
What if I can’t make the appointment date you give me?
If you are unable to attend the date provided, you will be able to contact us to arrange a date that is more suitable for you. There will be a contact phone number and email address on your appointment letter.
What if I am worried about my sight/eye health in between appointments and feel I need to be seen sooner?
If you feel that your condition does not require emergency attention, but you need to be seen before your next scheduled appointment, please contact us as soon as possible using the information provided on your previous letter from us.
The clinician in charge of your care will, if required, arrange for you to be seen sooner, or they may give you advice on how to manage your condition in the time between your appointments, for example.
If you have serious concerns about your eye health, or if you experience sudden sight loss, it’s important that you let us know straight away. To do this, you can use our A&E service at City Road or log on to our online A&E platform, where you will be able to speak to a doctor.
If you do not live close to London, or cannot access our online A&E service, please go straight to your nearest eye care unit.
What support can I get from Moorfields to help manage my eye condition in between appointments?
Please continue to follow the healthcare advice given to you by your team between appointments. If you are required to administer eye drops to keep your condition stable, please do so. If you need any further support, you can speak to one of our nurses via the nurse-led helpline on 0207 566 2345.
If you experience sudden sight loss, or eye injury, please attend your nearest eye care unit or log on to our online A&E service.
Who can I speak to about how my appointments are managed?
If you have any questions about your appointment, please contact the information on the appointment letter or text message provided. If you have any concerns or complaints about your care, you can contact our Patient Advice and Liaison (PALs) team by calling the team on 020 7566 2324, or by emailing them at moorfields.pals@nhs.net