Accident & Emergency

Our A&E is for urgent, sight-threatening problems and eye treatment

Our A&E is for urgent, sight-threatening problems and eye treatment

Moorfields Direct020 7566 2345

For A&E queries out of hours (switchboard)020 7253 3411

A&E department
Moorfields Eye Hospital
162 City Road
London
EC1V 2PD

What this service does

Moorfields accident and emergency (A&E) service can be found at Moorfields Eye Hospital in City Road.

Our A&E team offers emergency treatment for urgent, sight-threatening problems only.

On arrival you will be assessed by a medical professional, who will determine how serious your condition is and prioritise you accordingly.

Sometimes we will treat your condition straight away, but sometimes we might decide to refer you to one of our more specialist services for further tests and treatment, or refer you to your general practitioner or optometrist.

Moorfields A&E department is open 24 hours a day, seven days a week. We are based in Moorfields Eye Hospital, City Road 162 City Road, London, EC1V 2PD.

Please note that we are not a general A&E and can only help with urgent, sight-threatening eye conditions.

Services offered by Moorfields A&E

We are a specialist accident and emergency (A&E) department and we aim to provide a first class service to people who have eye emergencies such as pain or vision loss. 

When you visit us  you will be assessed by an experienced medical professional, and if you have an emergency eye problem that means you need to be seen today, you will be booked into A&E. 

  • This department is for people with eye emergencies only.
  • A&E is not for second opinions, repeat prescriptions or non-urgent problems such as dry eyes, itchy eyes, hay fever and cataracts.
  • If you need a repeat prescription please see your GP. We are unable to issue repeat prescriptions in A&E.
  • A&E is not a “walk in” clinic and you will be asked to see your optician or GP if you do not have an emergency.
  • The trust operates a zero tolerance policy in regards to abusive and aggressive behaviour towards our staff.