Engagement events provide patients, families, carers and the public the opportunity to share their views, experiences and tell us what is important to them.
Moorfields recognises the value of engaging and involving the communities we serve. Patient and public participation enables us to design and improve services that reflect the needs of our patient groups.
Under Moorfields Patient Experience Framework 2024-2028 we strive to ensure that staff and patients shape the care we provide and ensure that we are making a positive difference.
To achieve this, we want to:
- Give every patient and carer the opportunity to provide regular feedback and share their stories, experiences, and preferences with us.
- Ensure every staff member, patient and carer has the chance to contribute to improving services, and that everyone has a voice.
What is an engagement event at Stratford?
- An opportunity to share your opinions about the healthcare you receive at Moorfields Stratford.
- An opportunity to meet other patients, carers and healthcare professionals.
- A chance to tell us what we are doing well, and what needs to be improved.
- An opportunity to learn further about a particular eye condition or disease, or the role of one of the many multi-disciplinary staff members here at Stratford.
What will we ask of you?
- That you will share the experiences of the care you receive at Stratford.
- Provide ideas or suggestions as to how your experience could be enhanced.
- Tell us what has worked well and provide examples of excellent practice.
- Help Moorfields make decisions about the services they provide, and shape future care.
- Stakeholder representatives can provide insight on the needs of groups or individuals.
How can I attend a future event?
If you are interested in attending future patient and public engagement events, please contact moorfields.stratfordviews@nhs.net
We can let you know when our next events are scheduled for, and you can let us know what adjustments you need from us, to ensure you can meaningfully participate.
Author: Jessica Humphries, Stratford Patient Engagement Group
Review date: September 2028