Moorfields A&E Attend Anywhere (online) service is for existing Moorfields patients and those who live locally to Moorfields Eye Hospital in London who have a potentially life or sight threatening problem. It includes A&E online with children’s specialists during the week.
Please note that this platform is for the assessment acute emergencies. The service is not for general advice on minor conditions or to discuss use of medications or upcoming appointments. You will not be admitted to speak to a clinician online if you do not have a genuine eye care emergency.
Please use NHS 111 online for minor eye problems or contact your GP or optician. Moorfields patients can also use our nurse-led line on 0207 566 2345, 8am-9pm Monday to Friday and 9am-5pm on Saturdays.
Your clinician is not able to advise on or expedite any outpatient appointment which have been cancelled or delayed. All appointment queries should be directed to: email/phone: moorfields.outpatientbookingsbc@nhs.net or call 0207 566 2357, and please let us know your hospital or NHS number. Given the high call volume, emails are the easiest and fastest way to make contact. Please include full name and date of birth (and hospital number if known).