You have been prescribed a medicine at Moorfields Eye Hospital that is referred to as either off label or unlicensed for the eye condition we are treating.
This page explains what those terms mean, why your clinician may still recommend the medicine, and where to find help if you have questions or concerns.
Before a company can market a medicine in the UK it must obtain a Product Licence (also called Marketing Authorisation) from the Medicines and Healthcare products Regulatory Agency (MHRA).
The licence specifies:
“Off-label” use means that the medicine is being used in a way that is different to that described in the licence. Some examples of “off-label” uses are:
Unlicensed
There are several reasons why a specific medicine (or form of medicine) may not have a licence:
Evidence review: Our ophthalmologists and specialist pharmacists review published research, national guidance and local audit data.
Quality assured sourcing: Imported or specially prepared (“special”) medicines come from pharmacies that follow strict MHRA standards.
Benefit–risk balance: The expected benefit to your vision is weighed against any known risks or side effects.
Ongoing monitoring: Your treatment is regularly reviewed and may switch to a licensed alternative if one becomes available.
Many medicines are originally licensed only for adults. Moorfields’ paediatric team follows national paediatric ophthalmology guidelines and internal governance checks before prescribing off label or unlicensed medicines to babies, children or young people.
The patient information leaflet in the pack is written for the licensed use, so it may not mention your eye condition, dose or age group. That does not mean the medicine is unsafe – it simply reflects the limits of the licence. Always follow the instructions given by your Moorfields clinician or pharmacist.
If the medicine comes from another country and the packaging is not in English, we might have the same information in English. Please contact us if you do not have the information in English.
| Service | How they can help | Contact |
| Moorfields Direct Nurse Helpline | Instant advice on eye conditions & treatments | 020 7566 2345
Mon–Fri 8:30 am – 9 pm Sat 9 am – 5 pm |
| Hospital Pharmacy Medicines Information | Detailed drug queries (formulations, interactions, availability) |
020 7566 2369 Mon–Fri 9 am – 5:30 pm |
| Patient Advice & Liaison Service (PALS) | Confidential help with any aspect of your care, including complaints |
020 7566 2324 / 2325 |
| Medicines for Children website | Easy to read leaflets on many paediatric medicines | www.medicinesforchildren.org.uk |
| NHS information on patient rights | Waiting time guarantees, second opinions, travel cost schemes | www.nhs.uk/ |
We can provide large print, Braille, audio, easy to read or translated versions on request. Please phone PALS on 020 7566 2324 or ask a member of staff.
Under the NHS Constitution you have the right to start consultant led treatment within 18 weeks of your GP’s referral. Moorfields is committed to meeting this standard. Contact PALS if you think we have missed it.