Moorfields has been shortlisted for Provider Trust of the Year at the Health Service Journal (HSJ) Awards. For 36 years the HSJ Awards have recognised, celebrated, and promoted the finest achievements in NHS, and showcased them to the service’s most influential leaders. This year’s judging panel boasts industry experts from both public and private sectors including Andrew Preston, CEO of de Poel, and Julia Holding, head of patient experience at NHS Improvement.
Moorfields has been shortlisted for its excellent clinical outcomes, effectively responding to the challenging economic environment and its engagement with patients, staff and key partners in refreshing its organisational strategy. Launched earlier this year, ‘Our vision of excellence’ sets out Moorfields’ five year strategy across clinical care, research and education and was developed collaboratively with over 400 patients.
Moorfields excellent clinical outcomes include:
• 92.4% visual stability after injections for macular degeneration (target >80%)
• 88% success of primary retinal detachment surgery (target >75%)
• Excellent performance against national targets:
- 98.1% A&E less than four hour wait
- 98.5% cancer less than two week wait for an appointment
- 100% diagnostic less than two week wait for an appointment
- 97.8% less than 18 week wait from referral to treatment (RTT)
• Ranked 24 out of 230 in the Learning from Mistakes League
• Zero MRSA or Clostridium difficile
• Of 111,995 patients, 96.4% would recommend Moorfields to their friends and family
• Patients consistently comment on our friendliness, helpfulness, excellence and professionalism
• 200 patients a month name specific staff as giving exceptional care
• CQC rating of ‘good’
Speaking on the announcement, David Probert, chief executive at Moorfields Eye Hospital, said “We are delighted to be shortlisted for Provider Trust of the Year. I am pleased that the HSJ recognises the outstanding work that Moorfields is undertaking to discover, develop and deliver the best eye care both nationally and internationally. As a learning organisation, we hugely value the feedback from a respected industry voice like the HSJ, as we continue to pursue excellence amongst our shortlisted peers.”
Alastair McLellan, editor at HSJ, said “As the NHS stands on the brink of its 70th birthday, it faces the biggest financial challenge of its lifetime. Yet despite this, and ever-growing demand, it continues to innovate and excel as the 36th HSJ Awards clearly demonstrates. The NHS has many claims to fame, and one of them is that its restless desire to improve provides the inspirational content for the world’s biggest celebration of healthcare excellence. Competition to be shortlisted has once again been fierce; congratulations to all that have made the grade.”
Moorfields is joined on the shortlist by:
- Alder Hey Children’s NHS Foundation Trust
- Bradford District Care NHS Foundation Trust
- Central London Community Healthcare NHS Trust
- Northamptonshire Healthcare NHS Foundation Trust
- Northern Devon Healthcare NHS Trust
- Northumberland, Tyne and Wear NHS Foundation Trust
- The Robert Jones & Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Following an initial remote judging phase, the judges will now visit Moorfields’ City Road site before an additional live judging process later in the autumn. The winner will be announced at a ceremony in the InterContinental O2, London, on 22 November.
For more information, visit the HSJ website here.
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