Strategy, priorities and policies

Our Vision of Excellence, a 10-year strategy for Moorfields, was published in September 2010. It sets out a vision of where we want to be by 2020 and identifies four strategic and four enabling themes to help us to get there. Our recently published strategic plan summary and operational plan for 2014 to 2016 also support the themes of Our Vision of Excellence to help us move closer to our overall goals.

 Our Vision

By 2020, we will be:

  • Providing a comprehensive range of eye care services, operating through a network of centres linked to a state-of-the-art facility in London
  • Shaping the development and delivery of the eye health agenda nationally
  • Known for providing the highest standards of patient experience, outcomes and safety across all of our sites
  • At the forefront of international research with our partners
  • Maintaining our leading role in the training and education of eye care clinicians

Strategic themes

What we do: how Moorfields’ service portfolio will change

Moorfields will remain the leading provider of specialist ophthalmic care nationally, but should also aim to become a leader in community-based eye services.  We will also continue to be at the forefront of research and education in ophthalmology. 

Where we work: how our geographical reach will develop

Moorfields will provide services through a structured network of facilities across London and the south east, supported by a state-of-the art centre in London, which will be the focus for our most specialist and complex clinical services. 

Our reputation and quality: how we will ensure quality is the defining characteristic of all we do

Wherever patients use our services, Moorfields will be the safest place to have ophthalmic treatment, the provider with the best outcomes for routine and specialist treatments, and be known for offering an excellent patient experience.  We want Moorfields to provide training set apart by its high quality, and research that continues to be world leading. 

Our role and influence: the part we will play as the market leader in eye care

We will seek to retain our autonomy and identity, and use our knowledge, skills and experience to help shape, rather than simply respond to, the ophthalmic agenda. 

Enabling themes

Improving our estate and facilities

We will redevelop our facilities to provide a central London hospital and local services in accommodation that is fit for the 21st century and provides a consistently excellent patient environment. 

Increasing our productivity and efficiency

We will develop and implement a programme to maximise productivity and efficiency in all our clinical and non-clinical services. 

Recruiting, retaining, developing and rewarding the best staff 

Improving our IT and information

We will put in place the IT and information so that we understand what we do and how well we do it, and maximise the potential of technology to reduce our cost base and improve the care we give. 


Anti-Bribery and Corruption Statement

Moorfields Eye Hospital NHS Foundation Trust is committed to delivering good governance and has always expected its directors and staff to meet the highest standards of business conduct.

The Bribery Act 2010 came into force on 1 July 2011. The aim of the act is to tackle bribery and corruption in both the private and public sector. Click here view the full statement.